Frequently Asked Questions
Everything you need to know about your Pander Apparel experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package at our warehouse.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
Pander Apparel is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
How should I care for my garments?
To maintain the longevity of your apparel, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry to prevent shrinkage.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.